Privacy Policy

Preamble:

House of Professionals, an organization of multi-disciplinary professionals, values your privacy. Our Privacy Policy, provided below, outlines how we handle, use, share, and safeguard your personal data. We aim to enhance your experience by using your data efficiently and meaningfully. By using HOP’s products and services, you agree to this policy and our terms. Adjust your privacy settings by accessing your HOP profile at your HOP account.

Please review this Policy before interacting with our website or sharing your data. We prioritize maintaining the confidentiality of your information. Engaging with our websites indicates your acceptance of these terms.

How Does HOP Gather Information?

HOP gathers member and customer data to enhance our service quality. We only collect personal details that are voluntarily provided, such as name, address, email, phone number, gender, birth date, education, employment specifics, and earned professional titles. In addition to personal details, we may also collect organizational information such as company name, business type, job role, company address, company email, and other relevant corporate details. This aids us in tailoring our offerings and understanding the needs of both individual members and institutional members. Occasionally, we might gather additional data based on evolving needs. This data assists us in updating you about our offerings and processing your inquiries.

HOP employs standard analytic tools to optimize customer service. We record non-personal details like device and browser type, operating system, website interactions, and other related metrics.

Searches within our site are logged, capturing data that links users to their queries. This helps us address technical issues and gauge overall site engagement.

 

How Does HOP Utilize My Information?

HOP collects information shared by our members and customers to:

1. Deliver requested programs, products, and services.
2. Innovate services by analyzing user trends and interests within HOP domains.
3. Communicate regarding your HOP account and process payments, ensuring PCI-DSS compliance.
4. Coordinate certification programs, exams, and partner registrations.
5. Oversee your involvement in HOP governance and volunteer roles.
6. Provide efficient customer service, maintain accounts, and resolve issues.
7. Share updates on HOP’s offerings, its business partners, and relevant advertisements.
8. Conduct member research surveys and uphold HOP’s Ethics Compliance Policy.
9. Facilitate member networking.

We handle your data to fulfill program requests and membership benefits, or when aligned with our policy’s objectives. Unless mandated by law, we store your data as long as your HOP account is active and for a brief period thereafter to address any related concerns.

 

How Does HOP Disclose My Information and Data?

 HOP does not sell your personal details. However, we might share your data with selected third parties. These partners are mandated to protect your data in adherence to regulatory standards, using it solely for services rendered on HOP’s behalf. The data is shared only with specific service providers in these categories:

a. Technology, Operations, and Administrative:

1. Secure storage, transmission, and data processing hosts.
2. Developers aiding our software platform’s evolution.
3. Secure payment processing agencies.
4. Authorities for legal compliance, audits, and tax considerations.
5. Fulfillment centers for product and service delivery.
6. Identity management systems ensuring secure access to sensitive data.
7. Legal bodies in response to subpoenas, warrants, or court directives.

 

b. Marketing, Communications, and Corporate Relations:

1. Providers for targeted promotions related to professional growth and education.
2. Research entities conducting surveys for HOP.
3. Data analytics tools for enhanced insights and monitoring.
4. Affiliates offering exclusive deals for our members.
5. Platforms facilitating our email marketing campaigns.

c. Learning Programs and Consulting Services:

1. Outreach centers communicating HOP’s offerings.
2. Providers of Continuing Professional Education (CPE) product platforms.
3. Entities for digital badge provision and HOP exam coordination.
4. Networking platforms for our members/customers.
5. Event organizers and support for webinars and conventions.
6. Verification entities for credentials from HOP.

 

 

HOP’s Security Protocols

HOP prioritizes the protection of customer data, employing technical, administrative, and physical safeguards. We limit data access to essential staff only and educate them on confidentiality and security. While we strive to maintain data integrity, no system is infallible. Customers are advised to adopt basic safety measures, such as not sharing passwords and avoiding public networks.

 

User Rights at HOP

HOP respects your data rights, ensuring:

1. Transparency about data use (see our Privacy Policy).
2. Easy access and modification of your data via your HOP account.
3. The option to object to data processing, affecting certain HOP services.
4. Protection from decisions solely based on automated processing.
5. In certain cases, you can also obtain your data in a universally-accepted format.
6. Despite potential future policy changes, your core rights remain unchanged. Any updates will be announced here, and past policies will be archived by HOP.

 

Third-Party Websites with HOP

HOP’s websites may include links to external sites. We don’t control these third-party sites or their privacy protocols. Our Privacy Policy only covers data related to HOP’s website usage. It’s advisable to review the privacy policies of any third-party sites when visiting through HOP’s links.

 

Communication Preferences with HOP 

HOP sends updates on training, certifications, networking events, business conferences, exhibitions, and other mission-related topics. You can adjust your communication settings via your HOP account on our site. Members wishing to decline certain HOP communications can contact us as directed below.

 

How Does HOP Utilize Cookies?

Cookies are small data packets stored on a user’s device, related to specific websites and users. HOP leverages cookies to enhance website usability, align our services with your preferences, and streamline your online experiences. Through cookies, we gather anonymous, aggregated data, aiding our website refinement endeavors.

This data doesn’t disclose your personal identity. Certain pages might use pixel tags (or clear gifs), potentially shared with third-party collaborators to bolster our marketing efforts and site enhancement. Several external suppliers, working for HOP, might place cookies on your device when you engage with HOP websites, facilitating their service delivery.

On accessing HOP websites, you could encounter cookies from external sites or domains. We aim to identify such cookies in advance, granting you the choice of acceptance. You can modify browser preferences to refuse cookies or notify you of their presence.
Engaging with HOP websites implies consent to our cookie practices as per our Cookie Policy. If you disagree, adjust your browser preferences or refrain from using HOP sites. Disabling HOP-related cookies might alter your browsing experience.
For a deeper understanding of cookies, consult HOP’s Cookie Policy.

 

HOP’s Right to Modify Privacy Policy

HOP reserves the right to update its website content and Privacy Policy as needed. We encourage you to periodically review our Privacy Policy to stay informed about our latest practices.